How do I remove a transaction from a loan register?

System
System Member admin
in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: One mortgage payment in my checking account creates two payments in my mortgage account. What can I.

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  • John Arena
    John Arena Windows Beta Beta
    I just had a Payoff entered somehow (my processor changed its website - perhaps that keyed it), and I cannot delete this incorrect payment.  I am in the latest version of both Quicken and Windows 10 - all updated!  HELP!

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Is the loan account set up for transaction downloading?
    If so, you may have to sweat set up the loan account again, as a manual (not connected) loan account as of the next payment due, with correct number of payments remaining, etc. Set up the scheduled reminder for making payments and do not activate the loan account for downloading.
    That should keep you going, no matter how many times the loan company changes their website, until the loan is paid off.

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