Can't delete online billers when quicken says the account is locked

billh122

I set up some billers as online billers and it looks like they aren't. Quicken says account is locked and won't let me delete them. The gear symbol in top right corner won't let me delete. Appreciate any other ideas.

Quicken_Tyka

Hello @billh122


Thank you for the response and for providing the name of the biller.

State Farm is a known issue, and a  very popular topic in the Community, more information can be found by searching on the main page.

https://community.quicken.com/



There is a post below that provides more details on this topic.

https://community.quicken.com/discussion/7882045/known-issue-state-farm-insurance-biller

I hope this helps!

-Quicken Tyka

billh122

Premier R30.14
Windows 10 Home
Wells Fargo

Quicken_Tyka

Hello @billh122

Thank you for taking the time to share the details of your experience and feedback with the Community, although I apologize that you have not yet received a response.

We'll need a bit more information to be able to assist.

Do you have multiple bills that you have added that are receiving this locked message or do you have multiple billers for Wells Fargo experiencing this message?

Please let me know!

Thank you,

-Quicken Tyka

billh122

Hi, Yes, I added several that I thought were online billers but they are not. State Farm is one of them. Now that I have added them, I can't delete them.

Quicken_Tyka

Hello @billh122


Thank you for the response and for providing the name of the biller.

State Farm is a known issue, and a  very popular topic in the Community, more information can be found by searching on the main page.

https://community.quicken.com/



There is a post below that provides more details on this topic.

https://community.quicken.com/discussion/7882045/known-issue-state-farm-insurance-biller

I hope this helps!

-Quicken Tyka

AshTray900

No matter what I do i cannot add state farm as an online biller, i get an account locked message, but i can log into state farm's website with no problem, is their a way to add them?