Can't get by Sign in page?

Craig.......
Member ✭✭
This is probably dumb... I just reinstalled R 25.1.1.8 and tried to open my old file and I get a sign in page. I can see my account up for a second in the background. I tried my old user name and took a guess at the password- nope. Tried to submit for password update and I get nothing, I need to get into this file for tax purposes- HOW? TIA
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Best Answer
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I suggest you download and apply the Quicken 2016 R19.5 Mondo patch: http://www.quicknperlwiz.com/quickenpatches.html
If the issue persist, I suggest you perform a clean uninstall, install and update while disconnected from the network. If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken.
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Answers
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I suggest you download and apply the Quicken 2016 R19.5 Mondo patch: http://www.quicknperlwiz.com/quickenpatches.html
If the issue persist, I suggest you perform a clean uninstall, install and update while disconnected from the network. If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken.
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Also unable to create a new account- page has no response.0
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Craig....... said:Also unable to create a new account- page has no response.0
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> @Sherlock said:
> I suggest you download and apply the Quicken 2016 R19.5 Mondo patch: http://www.quicknperlwiz.com/quickenpatches.html
>
> If the issue persist, I suggest you perform a clean uninstall, install and update while disconnected from the network. If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken.
Patch did the trick! Thanks so much! Merry/Happy :smiley:0