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Web Connect Equitable Life Insurance

Connecting to Equitable Life Insurance results in CC-501. Equitable does recognize my account when I try to connect through Quicken as it sends a code right to the right phone/email. Would like to get this raised and fixed, but my community access only allows me at the "water cooler"


Much more issues with this program, which appears to me plagued by bugs.




  • This by the way is in regards to a 401K retirement account with Equitable...
  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello @mvandijke

    Thank you for the additional details and information.

    A "501"  can have several causes that will require contact to support a review of the logs to determine the error. This error may also require an escalation to resolve.


    Support has the necessary tools to resolve this issue that the Community does not.

    Let us know how it goes!

    -Quicken Tyka

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