Today Quicken gave me the described error message when I synced. I reset the cloud data as instructed here and no longer get the same error message but one which says, "During your last sync with the Quicken Cloud we detected the following problems. Please review the recommended (default) fixes, make changes if necessary, and then click Apply. That note is followed by more than 3½ years of data entries in my active accounts, all of which have the Update as the recommended default. I hit Apply Now and it goes through the sync process but it seems to do nothing as the list reappears at the end of sync. Every time I sync again the list reappears and is unchanged. I have closed and restarted the program but it still has the problem. What do I do next?
I am not clear on what I need to do here.
I see that I actually have 6 Quicken accounts associated with my Quicken ID today. The 6th account was apparently created after I reset the cloud data on December 30 though it has the same name as the account I have been using for many years. (The newer account created date is 12/30/2020 whereas the original one is dated 2/14/2018 which is when I think I upgraded to cloud service). Which of these accounts should be deleted, the older one or the newer one? What do I need to do after I delete it?
Thanks for your help!
Please pardon my lack of understanding as I really have no idea how this stuff is supposed to work but I do depend on Quicken to keep my records. I just don't want to lose years of important data.
There are 6 cloud accounts and two of them have the same account name corresponding to the Quicken account I am currently using. I do not know why. The one with the more recent date has an asterisk by it denoting it as the current file. Should I delete that one or the older one with the date going back to when I first started using the cloud?
Or perhaps I should delete everything and start over? Is there any harm in that?