The full name is BBVA Compass. I will check again tomorrow to see if it shows in Quicken after updating. The image from the link you provided is attached. Thanks.
The deposit is still not showing up in Qucken file but shows up in the online bank website. I have attached Online Services Tab. Some of the other deposits show up. This particular deposit was through BBVA's ATM machine. Not sure why that would matter.
I entered the deposit manually. I have not contacted BBVA yet. I captured a screen shot of the OFX file. I am not sure how to read it. It is attched. I also came across connection log(?), but clicking on it nothing happens.
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