Getting a synchrony credit card issue of CC-503

wcom939

HI all,

Attempting to add my synchrony credit card and getting the attached error.

Any suggestions would be appreciated!

Thanks,
Dan

thecreator

Hi @wcom939 ,

Dan

Which Credit Card are you referring to? That helps figuring the problem out.

Also see this FAQ:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

You have not posted any Quicken information or other information.

MJ06812

@wcom939
I'm having the same issue. My Synchrony cc used to be on one-step update but now I get the same error. I've tried deactivating the service and entering it as new but the system doesn't recognize my username/password as correct when they are accurate. It's been happening for a few months. Frustrating.
Quicken subscription, high-speed cable internet, Windows 10

Quicken_Tyka

Hello @MJ06812

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

if you haven't already, please review the troubleshooting steps available here.

If the invalid login errors persist after waiting 48 hours, I would recommend contacting Quicken Support for assistance with additional troubleshooting steps and/or possible escalation to our service providers to resolve.

Please let us know how it goes, thank you.

-Quicken Tyka