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Web Connect failing for 2 days now

Trying to download my transactions. Has been failing for 8 out of 9 bank-connects for 2 days now. No error message, just no connect / download of transactions. Worked well prior to that. 8 out of 9 failures: must be something seriously wrong at Quicken.

Need to contact support, but they seem overloaded with issues...

Anybody experiencing the same issue over the last two days (Dec-29 mid day Dec 31 morning)?

Thanks,

Marcel

Answers

  • splasher
    splasher SuperUser ✭✭✭✭
    Which financial institutions?
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • Tom Young
    Tom Young SuperUser ✭✭✭✭✭
    Something similar seemed to have occurred the last time Corona virus stimulus checks were issued.
  • splasher
    splasher SuperUser ✭✭✭✭
    OP states Web Connect, so it should not be tied to the stimulus checks.
    Maybe the OP really means EXPRESS WEB CONNECT via One Step Update.
    If Web Connect downloads were failing to happen, it would be the FI's problem, not Quicken's since with Web Connect, the user logs into the FI's website and does the download from there and Quicken has nothing to do with that part of the process.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • LHawk
    LHawk Unconfirmed, Member
    Web-Connect failing for past week. No error code. Just doesn't do anything. Have tried setting up a test account to create/connect account and it doesn't work.

    Too many issues for a PAID subscription. I expect it to work.
  • Tom Young
    Tom Young SuperUser ✭✭✭✭✭
    edited January 1
    It seemed like the OP meant EWC as the term used was "no connect / download."
    I figured that if the OP couldn't even log into the FI's web site it would be obvious that it was the FI's problem.  Same with @LHawk 's post.  Poster stated "Web-Connect" but referenced "to create/connect account" which clearly would be EWC.
  • splasher
    splasher SuperUser ✭✭✭✭
    When the user provides some useful information, maybe we'll be able to give some advice.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
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