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This discussion was created from comments split from: Getting a synchrony credit card issue of CC-503.


  • lbturkey2
    lbturkey2 Member
    My SunTrust (Truist) checking account won't update keeps getting cc-503 error. The password is correct and verified by direct contact with online services. When trying to delete and reenter password it won't accept the longer password that worked previously. What changed in Quicken?
  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello @lbturkey2

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

    if you haven't already, please review the troubleshooting steps available here.

    If the invalid login errors persist after waiting 48 hours, I would recommend contacting Quicken Support for assistance with additional troubleshooting steps and/or possible escalation to our service providers to resolve.

    Please let us know how it goes, thank you.

    -Quicken Tyka

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