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ONGOING 01/16/21 You May Experience an Error when Adding/Updating Accounts

Quicken SarahQuicken Sarah Administrator, Moderator mod
edited January 16 in Alerts & Known Product Issues

Due to the recent release of COVID-19 relief stimulus payments, many banks are experiencing a high volume of online activity.  In order to maintain their systems, some banks are limiting the amount of traffic to their servers, which may cause temporary issues when attempting to download from these banks into Quicken.

We’re working with our service providers to resolve these issues as quickly as possible.

Please try waiting to update your accounts, or try updating periodically throughout the day.  These errors may occur sporadically throughout the week.

Currently Known Affected Financial Institutions include but are not limited to:

Bank of America

US Bank

Ally Bank

To automatically receive updates on this situation, please 'bookmark' this Alert by clicking the yellow star icon in the upper right.

Thank you!

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Comments

  • Quicken AnjaQuicken Anja Moderator mod
    ONGOING 01/16/21

    This issue is ongoing with no ETA for resolution.

    Thank you!
    -Quicken Anja
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