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UPDATED 01/26/21 You May Experience an Error when Adding/Updating Accounts

Quicken SarahQuicken Sarah Administrator, Moderator mod

Due to the recent release of COVID-19 relief stimulus payments, many banks are experiencing a high volume of online activity.  In order to maintain their systems, some banks are limiting the amount of traffic to their servers, which may cause temporary issues when attempting to download from these banks into Quicken.

We’re working with our service providers to resolve these issues as quickly as possible.

Please try waiting to update your accounts, or try updating periodically throughout the day.  These errors may occur sporadically throughout the week.

Currently Known Affected Financial Institutions include but are not limited to:

Bank of America

US Bank

Ally Bank

To automatically receive updates on this situation, please 'bookmark' this Alert by clicking the yellow star icon in the upper right.

Thank you!

Comments

  • Quicken AnjaQuicken Anja Moderator mod
    ONGOING 01/16/21

    This issue is ongoing with no ETA for resolution.

    Thank you!
    -Quicken Anja
  • Quicken SarahQuicken Sarah Administrator, Moderator mod
    UPDATED 1/26/21

    Most Financial Institutions have resumed normal operation and should no longer be limiting traffic to their servers, resolving errors when Quicken Users attempt to add or update accounts.

    If an error is received, please search the error code and review the troubleshooting steps listed in our Help Articles, available here.

    If errors persist, please contact Quicken Support for assistance with some advanced troubleshooting steps that may include an escalation to our service partners.

    Thank you!
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