Why does "Withdraw" change to "Deposit" in Investments?

GHenry540

Every time I select "Withdraw" in investments it changes the transaction to "Deposit". After doing the same thing three or four times, it will finally come out as "Withdraw". This is very frustrating.

splasher

You aren't entering a negative number with a minus sign, are you?

GHenry540

I do not use negative numbers in any of my transactions.

Quicken_Tyka

Hello @GHenry540

Thank you for the response. How are you entering this transaction into Quicken?

Do you enter this directly into the register or through the "Enter Transactions" button? Are you selecting a tab to move between fields?

The more information you can provide regarding this issue will help the Community to better understand and assist.

Thank you,

-Quicken Tyka

dbsmith

It is a bug. See https://community.quicken.com/discussion/7878583/bug-entering-withdraw-transaction
It has been happening to me for months as described in the above discussion. Quicken - please fix this issue - There is a "work around" but this shouldn't be happening.
Thank you

GHenry540

I always use the "Enter Transactions" feature. When I select "OK and new" or "OK and done" it changes to deposit every time. After 3 or 4 attempts it will finally remain as a withdrawal. Makes working with Quicken very annoying.

NotACPA

I just tested this in my Q data file, using the "Enter Transaction" feature. ... and the withdraw transaction stayed as a withdraw.

SO, I'm beginning to suspect some sort of file corruption.  Have you tried Validating your file?

FILE,  File  Operations, "Validate and Repair" ... being sure to check both "Validate File" and "Rebuild Investing Lots" before you click OK

GHenry540

When it first started happening, I went on line with an Intuit Agent to show what was happening and it wouldn't happen. I figured, OK, it's fixed. The next time I tried it, it changed to Deposit again.