Bills Missing From the Calendar View

This discussion was created from comments split from: Entries disappearing RIGHT AFTER I ADD THEM!!!! [edited].

Comments

  • Anil
    Anil Member ✭✭
    I am having similar issue. When I go to the Bills & Income tab, click on Show Calendar and right click on any date to 'Add reminder'. Once you add the details, the entry doesn't show up in the Calendar view. This was definitely working until a few weeks back as I added several of these reminders in the past. Did something change ?
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Anil

    Thank you for taking the time to share the details of your experience and feedback with the Community, although I apologize that you have not yet received a response.

    We'll need a bit more information to be able to assist.

    Please take a moment to navigate to Help > About Quicken and provide the release that you are currently running.

    Is this happening to a specific reminder any reminder you try to add? Is this an income and expense reminder?

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,

    -Quicken Tyka

    ~~~***~~~
  • IronMan60
    IronMan60 Member
    I'm also having the same issue. No matter what I try I cannot bill the bill to show up in the calendar view.
  • IronMan60
    IronMan60 Member
    I'm using version 2020 R31.12
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @IronMan60,

    Thank you for taking the time to visit the Community and adding to this discussion to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest you create a copy of your data file in an attempt to rebuild all of the internal lists and database tables. Then, try to Validate your data file in the copied file by following the steps below. However, I do recommend that you also Save a backup of your data file first before trying these steps (just in case).
    1. Navigate to the File menu
    2. Select File Operations
    3. Copy...
    4. Leave the presets as is and click OK
    5. Wait for the copy procedure to complete
    6. Select New Copy and click OK                                                                              
    7. Once the newly copied file opens, navigate back to the File menu
    8. Select File Operations
    9. Validate and Repair...
    10. Select Validate file
    11. Click OK
    12. Close the Data Log
    13. Close Quicken (leave it closed for at least 5 secs)
    14. Reopen Quicken and see if the issue persists.
    You can also try to Super validate the copied file by holding down the Ctrl + Shift keys on your keyboard while selecting Validate and Repair... (step 9) which will give you the option to Super validate file instead of Validate file.

    If this does not resolve the issue, you can either switch back to your original file or restore the backup you saved prior to performing the above troubleshooting instructions (both the original and backup files should remain unaffected by the steps performed in the copied file).

    Follow the steps below to switch back to your original file
    :
    1. Click the File menu.
    2. Look near the bottom of the options list.
    3. Select the data file you want to open. 


    Quicken will list the most recently opened data files, with a checkmark next to the file you are currently viewing.

    Let us know how it goes!

    -Quicken Anja
  • IronMan60
    IronMan60 Member
    Did as instructed and no change. I'm beginning to think it's due to having 2 separate bills but from the same biller. Example AT&T (Cell phone bill) and AT&T (DirecTv). Maybe this will help? Cell Phone bill showing on calendar, but DirecTv is not.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @IronMan60

    Thank you for the response and the additional details. If you look in the bills and income screen, how does the payee display for these two bills?

    Is the payee the same for the phone and Direct TV or do they differ? To clarify, is it the bill that is not displaying in the calendar or the reminder for the bill that is not displaying?

    The more information you can provide the better able to assist the community will be.

    Thank you,
    -Quicken Tyka
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  • @IronMan60

    Thanks for the update. I believe these are manual bill reminders correct? If so could we try to remake the bill and see if we have the same issue. We should be able to do so by going to the bills & income menu and entering another bill reminder. Once you've done this can you double check to see if the one that you copied is having similar issues. 

    Once you've had a chance to do this let us know if you're able to get it up and running.

    Thanks,
    Quicken Francisco
  • IronMan60
    IronMan60 Member
    Thanks. These are not setup as manual bill reminders. They are setup as online bills.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @IronMan60

    Thank you for the response and the additional details. If you have not done so already, can you please save a backup up and install the most recent update.

    https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product

    Please let us know if the trouble persists in the newest release.

    Thank you,
    -Quicken Tyka 
    ~~~***~~~
  • IronMan60
    IronMan60 Member
    Just updated to the latest release and bills still not showing up in the calendar view :(
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