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Unable to open my 2017 version

I get a message saying that I have to download 2004 and open the data in that and then reload 2017 and open it again in that. Unable to do that because I have been told by support that 2017 has been removed. They said that a recent update caused my version to crash. Anyone else have this problem and what is the fix?

Answers

  • ps56kps56k SuperUser ✭✭✭✭✭
    edited January 12
    Just to clarify - I'm guessing that Quicken starts,
    but it can't open your data file - and produces an error message - Is this correct ?
    Any time Quicken mentions that it can't open your data file,
    and you need to install a previous version -
    it usually implies that the data file has become corrupted.
    Do you have a Quicken backup file you can Restore ?
    Quicken 2020 Deluxe - Subscription - Windows 10
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