How Do I Stop Cloud Sync?

System
System Member admin
This discussion was created from comments split from: R22.12 broke paycheck function - still broke after R29.xx ?.

Comments

  • SteveY
    SteveY Member ✭✭
    Is there a specific hostname used for the Cloud Sync feature that we can block, to prevent Quicken from connecting?
  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    Hello @SteveY

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. While I don't know exactly what the answer you're looking for I believe that there might be a couple of side effect from trying to block it most likely. I believe you'd likely lose the ability to download from EWC accounts as that is part of the connection to quickens servers to retrieve information. Another thing is it may also think you're not signed in as well and repeatedly ask to sign in. 

    I would recommend turning off the cloud overall rather than trying to block the connection as once it's turned off no information is stored on our side. 

    If you have any other questions please let us know.

    Thanks,

    Quicken Francisco


  • Annie*01
    Annie*01 Member
    I put my accounts in the cloud but I don't know how to get them back
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Annie*01,

    Thank you for taking the time to visit the Community, however, since this is an older post that was originally created back in January of 2021, it is less likely to receive an answer now.

    I would suggest creating a new post to receive assistance and to potentially receive responses from other users who may currently be experiencing the same problem. Doing so will also assist us with better tracking ability in the event that this issue may result in an escalation being required.

    Please be sure to include a description of the issue, any error messages (if applicable) as well as the version of Quicken you have currently running (Help > About Quicken). The more information you are able to provide will help the Community to better understand and assist.

    Thank you!
    -Quicken Anja
This discussion has been closed.