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Resolved 1/25/21: Issue importing Web Connect (QFX) files, using Lifetime Planner in Windows 31.6

Quicken KathrynQuicken Kathryn Mac Beta admin
We are currently investigating an issue with the recent Windows 31.6 patch that is causing an error message, "The feature you are trying to use is on a network resource that is unavailable" when attempting to import a QFX file into Quicken, or with using Lifetime Planner:


We're working to resolve this issue as quickly as possible--in the meantime, please uninstall Quicken and run QcleanUI, then reinstall the program, and this should resolve the issue.  To be notified when this issue is updated, please click the star icon at the top of this post.
Quicken Kathryn
Community Administrator

Comments

  • Quicken SangeethaSQuicken SangeethaS Employee ✭✭✭✭
    edited January 23
    Hi there, We are trying to debug this issue. It would help if some one can get on a call with our engineering team. We are looking for someone who is currently facing the issue in R31.6 (someone who hasn't applied the work around). You can respond here if you are interested and we will get on a call with you. Please let us know if you can work with us. Thanks.
  • Quicken KathrynQuicken Kathryn Mac Beta admin
    Hello All,
    We're released a fix for this issue in a revised 31.6 patch.  This patch is available for all users, and does not need to be installed (no action needs to be taken by you to receive the patch outside of closing and reopening Quicken). 

    You will not see a patch notification, as this is a rebuild of the same 31.6 patch.  To confirm you're on the latest release, please go to Help > Check for Updates in the Quicken program; if it says you're up-to-date, no further action needs to be taken.
    Quicken Kathryn
    Community Administrator
  • Quicken KathrynQuicken Kathryn Mac Beta admin
    Hello All,
    This issue is now resolved.  If you continue to experience issues with the patch, please install the latest full mondo patch, available here.
    Quicken Kathryn
    Community Administrator
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