Community will not allow verify of new email address

leishirsute

My current email address has been discontinued.
So I went into profile to change to a working email address and the community is attempting to send the verification to the old (nonworking) email address.
I'm getting a email rejected notice on the new email address.
However, I am able to log into quicken using the new email address.
Please fix this.
The old email address was [removed - email]
The new email address is [removed - email]
The community will not let me update my profile because an email verification is pending according to the popup when logged into the community.
I cannot verify the email because it is going to the old email address.

Please advise

Greg_the_Geek

We're just other users.

http://www.quicken.com/contact-support

leishirsute

I'll try support but I thought they were for Quicken problems, not community problems. Also, Community monitor has fixed problems for me in the past.

leishirsute

I chatted with support and they said that a moderator on the community would have to fix the issue.  How does someone contact a moderator on the community?

Greg_the_Geek

I flagged your post for a mod.

leishirsute

Greg_the_Geek said:

I flagged your post for a mod.

Thank you.

Quicken Anja

Hello @leishirsute,

Thank you for reaching out to the Community to tell us about your issue, though I apologize for the trouble.

I went ahead and updated your profile for you and marked it as verified and your new email as confirmed. If you experience or notice any further issues going forward, please don't hesitate to reach back out!

Thank you.

leishirsute

Thank you.

Quicken Anja

You're welcome! Happy to help.