Upgrade issues with Quicken for windows

Was having a similar problem as Kathryn with qfx files also with msi file.
In her issue it said to uninstall quicken and reinstall it. Well I did and now I get a msg
that says
Unable to initialize Quicken runtime components.
Restart Windows and try running again.

If the problem persists, please visit Quicken.com/Support

What do I do now ?