6/30/21 USAA Federal Savings Bank Returns OL-220/HTTP-405 Error

Quicken Sarah
Quicken Sarah Administrator, Moderator mod
Some Quicken for Windows and Mac users are reporting receiving a OL-220 or HTTP-405 error when attempting to add or update accounts with USAA Federal Savings Bank, using the Direct Connect connection method.

If this error is received, please visit our Help Article available here, for steps to resolve this error and restore connections.

Thank you!


  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    UPDATE 1/29/21

    We have received reports of some Users experiencing one or more of the following issues:

    • When reactivating accounts, the Add Account window may display a different/alternate account number.  
    • After reactivating and attempting to update accounts, receiving a OL-301 or "Sorry, we encountered an error" message.
    • After new transactions download, some or all transactions may be reversed.  i.e, expense transactions appear as deposits in Quicken and deposit transactions may be appear as expenses.
    Our teams are investigating these possible issues and we recommend 'bookmarking' this Alert to automatically receive updates and/or a resolution to these issues.

    Thank you!
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    edited August 13
    An FAQ has been created and is available here. Please follow the recommended steps outline in the article for the issue you are facing.

    Thank you for your patience throughout this issue!