quicken has not updated since mid December 2020

Can I get a refund on my Quicken Supscription. It is not updating and not even showing an error, just does nothing. I f you cannot provide a serevice,issue a refund.

Answers

  • Hello @Joanna Hummel

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. If you wouldn't mind could we get some more information. I believe you're trying to download transactions but are you using the windows/mac or mobile application while trying to download? Is the program updating on your computer? If it is downloads what FI's are you having issues with. How many accounts as well.

    Once you get a chance let us know some more information and we'll see what we can do to try to get you back up and running.

    Thanks,

    Quicken Francisco


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