USAA problems unrelated to Quicken

I am wondering if anyone is experiencing other problems with the USAA web site or the processing of payments on or to USAA accounts.  As I posted on the main board, I have not been able to make payment to my USAA insurance bill from my USAA Visa Card.  I recieved another notice today that the payment is past due even though I authorized the payment over the phone after automated and web authoirized payments failed.  When I tried to log onto their web site today, the authorization code that was sent to complete the process failed to work, twice.  Calling them leads to a maze of automated menus that seem to be more for adding or changing services rather than web site support.  At the moment, I am still waiting to see if they can get things sorted out but it seems to me that their automated systems fell off the cliff during their recent web site upgrade.
Quicken user since 1995
Win10 Deluxe Subscription thru 2021