Quicken Lags and Freezes when focus is returned

poseiden79

So I have Quicken 2020, R31.8, and running into an extreme issue that happens all of the time. As I move between screens, move the focus away from the Desktop app to another Window of something and then bring the focus back to Quicken, it doesn't immediately respond. I begins the spinning wheel, lags for a good bit of time and eventually comes back to a working program. Is there a performance related issue or setting that can fix this or is causing this?

NotACPA

Please click HELP, and then hold down CTRL while you click About Quicken.  Take a Win snapshot (NO pdf is preferred) and post it here so that we can know more about your Quicken.

poseiden79

This is my about screen - it is attached to this reply.

Rocket J Squirrel

You missed the part about holding CTRL while clicking "About Quicken". That provides a different screen with more information.

poseiden79

gothca, the new one is attached.

Quicken_Tyka

Hello @poseiden79

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.

I would recommend running the Validate & Repair tool on the data file from the File menu > File Operations > Validate & Repair option.

In the Validate File window that opens, click the top box to "validate file" and then click OK.

When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.

Please let us know what you find!

-Quicken Tyka

poseiden79

Okay, sorry it took me some time to get an answer back. I ran the validate and it returned no errors and fixed no issues. I don't know why this keeps happening. But every time I move focus away from the file or even a transaction being entered, Quicken thinking wheel will spin, hang for a bit, and then oft times return back to a working order. It's like there is a huge performance related issue with this application.