Quicken 2016 Says Data File Password is wrong

twizzler
twizzler Member ✭
edited February 1 in Errors and Troubleshooting (Windows)
It just started today. Quicken 2016 on Win7Pro. Worked fine until today and the password has been them same for months.

How can recover a password when the 4 questions require you to have 20 year old data printed out???

I have used Quicken for over 28 years so this is an issue. All backups say the same thing.

Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Which password exactly are you getting stuck with? There are several of them. I assume you're trying to follow instructions here: https://www.quicken.com/support/im-having-password-problems-quicken-windows

    Did you just have to reinstall Q 2016? If so, did you also install the latest set of bug fixes for Q 2016, available here: Select the file Release 19.5 Mondo from http://www.quicknperlwiz.com/quicken-2016-patches.html  (US version only)
    Without these fixes, your old Intuit ID conversion to Quicken ID is missing and you'll have problems logging on to your Quicken ID.



  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    [EDIT] - had updated topic title to better reflect the actual Q&A - and 2016 reference
    Quicken Subscription - Windows 10
  • twizzler
    twizzler Member ✭
    The problem is just opening the file in Q2016. I do not use the web version of anything. All backup copies fail.
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    Review the info on this page:
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited February 1
    twizzler said:
    The problem is just opening the file in Q2016.
    Just to clarify -
    the password prompt you are talking about is the "Date File Password" ?


    Quicken Subscription - Windows 10
  • twizzler
    twizzler Member ✭
    Yes and if I do the forgot password I get the four questions that have to have printed out over 20 years of data to answer.
  • twizzler
    twizzler Member ✭
    I think I have found a solution. Evidently I'm a victim of Covid boredom. I went back, waaaay back and found a backup that does actually work so I may have changed the password and now don't remember.

    Thanks for all the pointers.
  • twizzler
    twizzler Member ✭
    edited February 1
    With the tips I bought the Q2018 Starter and took the backup from Friday and did an import and then used the new version of password recovery.

    Thanks to all

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