John Spartan said:
Having the exact same problem: account names and most transactions (to include memos) are replaced with N/A. First occurred with a software update in late January 2021. I restored my file from a back-up and everything was fine again. This morning, I updated to version R31.12 and the N/A problem happened again and is even worse this time! Is this a coding problem? Clearly, restoring to a back-up file works, but as soon as I update software (or use One Step Update), N/A shows up.
If you haven't
rebooted Windows since you installed the latest software update, please do so
now and then try Quicken again.
Still not working?
Let's do some
"Troubleshooting 101" to ensure the Quicken software is installed and
updated properly and that your data file is in good working order.
Please perform all the steps in this document in the order specified:Troubleshooting
101 - Fixing Software Installation and Data File Problems