When I update new transactions into my checking account, credits are all showing up as debits

Tracy W

When updating new transactions into my checking account in Quicken, credits are all coming through as debits, and I have to manually change them. Is this a Quicken problem or a bank problem?

Sherlock

Please provide the version of Quicken being used: select Help > About Quicken

Please provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab

Generally, Express Web Connect connection method issues should be reported Quicken Support and Direct Connect and Web Connect connection method issues should be reported to the financial institution.  You may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank

Sherlock

Please provide the version of Quicken being used: select Help > About Quicken

Please provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab

Generally, Express Web Connect connection method issues should be reported Quicken Support and Direct Connect and Web Connect connection method issues should be reported to the financial institution.  You may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank

Tracy W

I am using version R31.12, Build 27.1.31.12
The connection method being used is Express Web Connect.
Where should I go from here?

NotACPA

Please re-read sherlock's 2nd paragraph.

jessee1wilson

[Removed-Off Topic]