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When I update new transactions into my checking account, credits are all showing up as debits

When updating new transactions into my checking account in Quicken, credits are all coming through as debits, and I have to manually change them. Is this a Quicken problem or a bank problem?

Best Answer

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    edited February 9 Accepted Answer
    Please provide the version of Quicken being used: select Help > About Quicken
    Please provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab

    Generally, Express Web Connect connection method issues should be reported Quicken Support and Direct Connect and Web Connect connection method issues should be reported to the financial institution.  You may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    edited February 9 Accepted Answer
    Please provide the version of Quicken being used: select Help > About Quicken
    Please provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab

    Generally, Express Web Connect connection method issues should be reported Quicken Support and Direct Connect and Web Connect connection method issues should be reported to the financial institution.  You may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank
  • Tracy W
    Tracy W Member
    I am using version R31.12, Build 27.1.31.12
    The connection method being used is Express Web Connect.
    Where should I go from here?
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Please re-read sherlock's 2nd paragraph.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • jessee1wilson
    jessee1wilson Member
    edited February 12
    [Removed-Off Topic]
This discussion has been closed.