Can you modify the rental property tenant reminder template

Jon2
Jon2 Member ✭✭
Been searching the community and can't find this specific issue addressed...

In the Rental Property tab, under Rent Center, tenant rents and payments are listed. When you select a row an option of "Remind" appears, and if you select that, an email preview of a rental reminder email comes up. Clearly, some of the fields are coming across from the tenant and property lists (names, tenant address, property address, rent amount, etc.) The source of others in less certain (owner name, phone number.) You can create additional email addresses upon verification (that is, you don't have to use the email address for your Quicken account.) All of these can be edited before sending.

Here is my question: there are fields that require editing on each send: Owner's name (I would like to use the business name rather than my first name only), phone number (again, don't want to use the number that is associated with my Quicken account), and the default sending email "From" address.

Is there any way to change the Remind email template so it comes up with the changes saved?
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  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    edited February 2021
    Hello @Jon

    Thank you for taking the time to visit the Community to report this issue, there are no additional settings to adjust this template at this time.

    I have gone ahead and changed this post to an Idea so that this may be voted on as a feature request.

    I apologize for not having better news at this time.

    Thank you,
    -Quicken Tyka
    ~~~***~~~
  • Jon2
    Jon2 Member ✭✭
    Can you at least verify where the name and phone number are generated? Maybe I could change some of it there!
  • BigFun1
    BigFun1 Member ✭✭
    There has got to be a way. Wondering what file it is pulling from and possibly modify the html?