What do you mean by "examine the ONE Step Update Summary to confirm you have renamed the appropriate runtime.dat file? What exactly am I looking for?
I might add to darbusa's question: Why is this even necessary for us to do this? Isn't this something to be corrected by the Quicken programmers? I would think the problem was caused by the app in the first place.
Sherlock, you advised I rename the dat file once I locate it? What do I rename it? Also, if I rename this dat file and find Quick the Summary works as it should, do I understand correctly to go back to the Program folder and delete that file?
Sherlock, I found a runtime.dat file in the ProgramData>Quicken>Intel>QData folder. Is that the right one? You suggest I rename it anything. And then reopen Quicken. what happens then. do I need to restore the file after that?
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