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So why didn't Express Web Connect+ take over the world?

Chris_QPW
Chris_QPW Member ✭✭✭✭
Anyone remember the naïve statements about how Express Web Connect+ was going to fix everything and spread to all the financial institutions?

As far as I know Capitol One is still the only one using it, and from the posts it hasn't even fixed its download problems.

I give them A for effort, but I think they have found that reinventing the wheel is far from easy, and trying to convince others to use their new wheel is next to impossible.
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Comments

  • mrzookie
    mrzookie Member ✭✭✭✭
    The best laid plans of mice and men ....

  • Bijoy
    Bijoy Member
    How do you post an issue with Citicards download?
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Bijoy said:
    How do you post an issue with Citicards download?
    Select Recent Discussions — Quicken and then:

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    (I'm always using the latest Quicken Windows Premier subscription version)
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  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    For EWC+ to take over, the FIs would have had to do work to implement it.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • UserDavidC
    UserDavidC Member ✭✭✭
    In my career, I have found that getting even two companies to agree to some type of standard or a change to a current standard can be very difficult. As you add the number of entities involve, the difficulties increase dramatically.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    edited February 16
    In my career, I have found that getting even two companies to agree to some type of standard or a change to a current standard can be very difficult. As you add the number of entities involve, the difficulties increase dramatically.
    Yes and this isn't even just two companies, this is an entire industry.
    Intuit, Microsoft, and CheckFree attempted it with the OFX standard.  The most they got to adopt as a standard when there was zero way of doing this was about 4,500 financial institutions.  And there are more than 35,000 financial institutions in the US alone.

    Express Web Connect (non plus) was "more successful" and "less successful" at the same time.  Express Web Connect is called that because it started out that the pitch to the financial institution was you create a a "Web Connect/QFX" file from your web site and we will "agree on some way that the Intuit servers will log in once a night to pick it up".  This later became that the data could be in a different format and the Intuit servers would convert it to OFX for Quicken.  More financial institutions agreed to this because unlike the OFX standard that requires separate OFX server/software and the costs to maintain it (including a fee to Intuit), Express Web Connect was connecting to their existing website and they got to dictate the "protocol".  So this about 15,000+ financial institutions.

    The "less successful" part comes in when you consider that there wasn't a standard setup for this, and most important the process of logging in was left as if the user was logging in.  As security concerns increase there is more and more push for this to be very interactive, which is not "server" or "automated" friendly.  And note that even though the description of Express Web Connect has hardly changed from that first day, it is no longer "once a night", but it isn't totally interactive either.  The some of the financial institutions still want the Intuit server to limit when the logging in (and the different requirements cause problems and confusion for the users).  Not to mention blocking the logins from time to time and changing their websites/login procedures without letting Intuit know about it or maybe Intuit is just slow on changing, that kind of thing.
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  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    edited February 16
    BTW in the EU a few years back they mandated that their financial institution adopt one or both of two standards for this.  That is what it really takes to fix such a problem.  But in the US "we are free" (free to have a very frustrating experience).

    The OFX standard is one of the possible standards the EU financial institutions could adopt.
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