unable to install quicken premier on windows 7

Answers
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Hi @jonjupiter,
Can you give us some additional details so that we can better help you?
Which version of Quicken are you trying to install? Is this a first time install on this computer? What actually happens when you try to install and/or when you try to run Quicken? What error codes and or messages are you seeing?
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
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Quicken Premier subscription was running fine until about a month ago on my windows 7 pc.next day when I tried to load it, the banner said "quicken home and business" and would not load any further. When I uninstalled and reinstalled quicken Premier, I got a message saying that quicken did not install correctly. I followed the instructions that were suggested but to no avail.
Please advise, thanks.0 -
Hi @jonjupiter
It is odd that you received that "home & business" banner - have you signed in to your Quicken account online and checked to see if they have you setup for H&B instead of Premier?
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -0 -
I definetely have a premier subscription.0
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Hi again @jonjupiter,
I would suggest that you do follow the guidance located HERE and do an uninstall nd then reinstall of Quicken. Also pay particular attention to the information regarding "using QCleanUI".
Let us know how that goes.
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -0