im getting an "add account" message for TIAA bank each time i run one step update?!?!

i dont have a TIAA bank account and my quicken was working fine with one step update until about 1 week ago. now the update process stops and asks me for username and password for a TIAA account and I have to hit cancel in order for it to finish. what might be happening here ?
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Best Answer

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Accepted Answer
    Hello @mikestone

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    If you haven't already, please take a moment to review the steps and information available here.

    Please let us know if these steps work to correct the issue.

    Thank you,
    -Quicken Tyka

    ~~~***~~~

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Accepted Answer
    Hello @mikestone

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    If you haven't already, please take a moment to review the steps and information available here.

    Please let us know if these steps work to correct the issue.

    Thank you,
    -Quicken Tyka

    ~~~***~~~
  • mikestone
    mikestone Member ✭✭
    that worked like a charm Thanks!... but wow.. what a convoluted process B)