Online Balance not updating for Together Credit Union, and now CC-800 Error.

The Online Balance has not updated on my Together Credit Union accounts since 1/28/21, even though transactions have downloaded successfully. In an attempt to correct this, I deactivated the accounts and reactivated them. Now I have an additional problem. Not only does the online balance not show up at all, but there is now a red circle with a slash across showing to the left of each of the Together Credit Union account names in the account list on the left-hand side of the Quicken window. When I click on one of the red/slash circles, I’m instructed to re-add the accounts. After re-adding, though, the red circles have not disappeared. When doing a One-Step Update, I receive a CC-800 error telling me that these accounts have been deleted.

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