TD bank will not download resulting with a CC-501 error

bpk003

TD bank will not down load, the first time I tried I got an OL-220-A error message and when I tried the 2nd time I received a CC-501 error. I can login direct to their portal with no issue and I can reset each of the accounts with no issue. I use an online subscription of Quicken on a Windows 10x64 build 19042

Quicken Francisco

Hello @bpk003

Thank you for reaching out on the community and telling us about your issue. I do apologize in the issue you're having. That is odd I'm wondering where exactly the issue is. I believe in this case it might help trying to see on a test file if we have a similar issue. This will give us a better idea of where exactly the issue is. I'll leave steps down below and you can find it on the third step on the article.

 https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

Once you get the chance let us know what you're able to find out. From there we'll see what we able to find next.

Thanks,

Quicken Francisco