Mobile Sync issue

I am getting this message everytime I try and do a sync with my mobile app: The screenshot is attached. My mobile has dropped all of my data and account info....

Any ideas or fixes?

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Jclutz

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    First, open Quicken and navigate to Help > Report a Problem to report this issue. I would next reset the cloud.

    1. Go to Edit > Preferences > Quicken ID, Mobile & Alerts.
    2. Click Reset your cloud data.

    Please let me know if this resolves the error.

    -Quicken Tyka

    ~~~***~~~
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