you please capture one or more images of the parts of your Quicken window
showing the issue, sensitive information blacked out as necessary to protect
your privacy but annotated to describe the situation, and attach the image(s)
save images to files of file type PNG,
JPG, or GIF only. They're easier to work with than PDF files.
Also please go into Edit Account Details / General tab and let us know what the Account Type is: Credit Card, Loan, HELOC or something else.
BTW, you said "HOLEC account". Is that a typo and you meant to say "HELOC account", as in Home Equity Loan? I'm not familiar with the term "HOLEC"
It looks like you're new here. If you want to get involved, click one of these buttons!