Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like it thinks you may not be signed in so we may just need to sign out and back in so we're able to get connectivity. I'll leave steps below on how to do so.
In Step 4. Where does one get a different user ID or a different Quicken ID?
Thanks for the update. I believe in your case it would be best contacting Quicken
Support via chat or phone so that we're able to take a look at what exactly isn't letting you sign back in to your account. I'll leave our hours down below so you can find a time that works best for you.Thanks,Quicken Francisco
Phone Support Current Hours of Operation:
to 5:00 pm PDT
Chat Support Current Hours of Operation:
5:00 am to 5:00 pm PDT
Hello, I am getting the same error - "Quicken online service is unavailable at this time. Please wait at least 10 minutes, then try again". What is the fix for this?
Check if Windows
Defender feature Ransomware protection is enabled.
If so, configure it to add Quicken as an "allowed app" without
turning off Ransomware protection. Perform the last step in:https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access
Is there a corporate
or otherwise external firewall getting in the way? Contact the IT people
maintaining the firewall and ask for permission. Quicken needs to be able to
establish outbound internet connections for the program to work.
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