What is PNC

dodohimeko

I'm getting error code CC502. it leads to something wrong with the PNC. I don't know what that his. Trying to update accounts. I managed to get a few done individually but still one bank will not update.

NotACPA

PNC is a Pittsburgh PA based banking corp.  In what context are you seeing it?  Can you provide a screen shot of what you're seeing.

Ps56k2

dodohimeko said:

I'm getting error code CC502. it leads to something wrong with the PNC. I don't know what that his. Trying to update accounts. I managed to get a few done individually but still one bank will not update.

What Version and Release of Quicken ..... Help --> About Quicken

What banks do you have your Accounts ?

As mentioned - PNC is a BANK

Frankx

Hi @dodohimeko

There is a fairly recent report of this error affecting PNC accounts - see this post LINK.

Is this a bank account or credit card account?  What is the connection method (direct connect, or express web connect)?

Frankx

dodohimeko

He answered my question with another question. Just does PNC mean.

NotACPA

PNC is a Pittsburgh PA based banking corp.  In what context are you seeing it?  Can you provide a screen shot of what you're seeing.

Ps56k2

dodohimeko said:

I'm getting error code CC502. it leads to something wrong with the PNC. I don't know what that his. Trying to update accounts. I managed to get a few done individually but still one bank will not update.

What Version and Release of Quicken ..... Help --> About Quicken

What banks do you have your Accounts ?

As mentioned - PNC is a BANK

dodohimeko

I don't belong to PNC bank.

Ps56k2

dodohimeko said:

I don't belong to PNC bank.

ok - what about the other questions asked above -
we are just peer customers...

dodohimeko

Did they fix that problem yet? A couple of days it did it again but I didn't get an error code. It just froze in the process of updating bank transactions. I closed everything and reopened Quicken and the updates were downloaded. I always check to see if it finished the tasks.

NotACPA

We still need a screen shot of what you're seeing ... so that we can understand your issue.

Since you don't "belong to PNC", I assume you mean that you don't have any accounts with them.  SO, the posted announcement about problems with PNC shouldn't apply to you.

BUT until we can understand your issue, we really can't do much more.