What is wrong with Bill Manager and when will it be fixed?
jeffleasure Member ✭
edited March 12 in Paying Bills, Online Billers & Reminders (Windows)
Paying my bills in Quicken used to be an simple (defiantly not frustrating) 5-10 minute process for all my monthly bills. Ever since the conversion to Bill Manager I have 2 bills that I need to pay at the vendors website (Capital One and Comcast). When I called support I was firmly told "It's going to be a few days to a few weeks and you just need to wait!". Guys, that has been at least 4 or 5 months ago and they STILL don't work. This morning I woke up and wanted to pay 2 bills. Now I have another credit card that is STUCK in "Waiting for next bill" mode Synchrony Bank (Amazon) has worked flawlessly through Bill Manager until this morning. I started trying to pay this bill 2 hours ago and have been troubleshooting ever since. I will pay this on the vendor website as well I suppose. I just use Quicken to keep track of accounts and pay bills. I don't use the advanced features. QUICKEN USED TO BE SO SIMPLE. What is the use of paying a Subscription when I can just go to the web portals because Bill Manager continues to fail. This has moved from "Simple and convenient" to "Incredibly Frustrating". I have used Quicken for over 15 years and have never been this disgusted!!!!