Thank you for taking the time to share the details of your experience and feedback with the Community, although I apologize that you have not yet received a response.
If you have been experiencing this issue for more than a few days, you will need to identify the connection type of the affected account(s) to determine what next steps need to be taken.
To do this, go to Tools > Account List, find the affected account(s), and confirm the connection type in parentheses in the Transaction Download column.
Please let us know what you find!
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