REPORTING ERROR - VENMO TRANSACTIONS DUPLICATING ITSELF

althuesen
Member ✭
I have noticed that transactions from Venmo, through one of my big-bank checking accounts have duplicated hundreds of times in my quicken register. To be clear, my bank shows a dozen venmo transactions... but quicken shows almost 600.
Then, to make matters worse, some venmo duplicated transactions showed up on an account for which there should be zero venmo transactions.
Any explanation? Level 2 service seemed baffled by it.
Then, to make matters worse, some venmo duplicated transactions showed up on an account for which there should be zero venmo transactions.
Any explanation? Level 2 service seemed baffled by it.
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Best Answer
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Hi @althuesen,
I cannot say that I've ever heard of that many duplicate transactions being downloaded. How many venmo transactions do you have in a given month?
By "Level 2 service" I assume that you are referring to Quicken Support. If they did not have you do this, or if you haven't done it yourself, I would suggest that you validate and then supervalidate your Quicken data file - here are the instructions LINK.
Let us know how that goes.
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -0
Answers
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Hi @althuesen,
I cannot say that I've ever heard of that many duplicate transactions being downloaded. How many venmo transactions do you have in a given month?
By "Level 2 service" I assume that you are referring to Quicken Support. If they did not have you do this, or if you haven't done it yourself, I would suggest that you validate and then supervalidate your Quicken data file - here are the instructions LINK.
Let us know how that goes.
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -0 -
Do you have a bill reminder for the venmo transaction?
Quicken user since Q1999. Currently using QW2017.
Questions? Check out the Quicken Windows FAQ list0 -
althuesen said:Then, to make matters worse, some venmo duplicated transactions showed up on an account for which there should be zero venmo transactions.
Make sure that you have at least this preference on:
Edit -> Preferences -> Transfer detection -> Confirm possible....Signature:
(I'm always using the latest Quicken Windows Premier subscription version)
This is my website: http://www.quicknperlwiz.com/0