I have a difference in amount on an account page from that account on net worth paage.

slwbroker
Member ✭
I closed an account 2 years ago. The account page show a zero balance. My net worth report shows a balance of $97,000 from the date I closed it. How do I clear that?
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Answers
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Hi @slwbroker
This problem could have a few different causes. When you refer to the "account page" do you mean the register balance? Also, what is the date at the tp of the Net Worth report?
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
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Thanks for the response. The register balance has been zero for two years. On the net worth report the $97,000 showed up the month after I closed the account and has been there ever since0
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Hi again @slwbroker
I am trying to understand the information you have provided. You said "The account page show a zero balance." Can you tell me exactly where this is or what it looks like. If possible, you can drag and drop a snip or pdf file of it into your next reply message here.
Also - what is the category or line tittle of the entry the net worth report where it appears (again - if you can drag & drop a picture of it, it would be helpful for my understanding.
Thanks.
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
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The account is an investment account. The register where my transactions (purchases, sales, dividends and interest) were entered is now zero. I have other people investment accounts separately. Even though I no longer have that investment account, my net worth statement still lists that investment account with a balance.0
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What do you see when you "click through" that dollar amount shown on the Net Worth report? Can you see that nice round $97,000 as a line item? If the Account has a zero balance the inflows and outflows shown at the bottom should be the same.A precautionary file validation and repairFile > File Operations > Copy... and then File > File Operations > Validate and Repair on the copied file might clear things up.0