I have a difference in amount on an account page from that account on net worth paage.

I closed an account 2 years ago. The account page show a zero balance. My net worth report shows a balance of $97,000 from the date I closed it. How do I clear that?

Answers

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @slwbroker

    This problem could have a few different causes.  When you refer to the "account page" do you mean the register balance?  Also, what is the date at the tp of the Net Worth report?

    Frankx


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  • slwbroker
    slwbroker Member
    Thanks for the response. The register balance has been zero for two years. On the net worth report the $97,000 showed up the month after I closed the account and has been there ever since
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi again @slwbroker

    I am trying to understand the information you have provided.  You said "The account page show a zero balance." Can you tell me exactly where this is or what it looks like.  If possible, you can drag and drop a snip or pdf file of it into your next reply message here.

    Also - what is the category or line tittle of the entry the net worth report where it appears (again - if you can drag & drop a picture of it, it would be helpful for my understanding.

    Thanks.

    Frankx


                           Quicken H&B-Subscription - Windows 10 Home - Ver. 2004
                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -
  • slwbroker
    slwbroker Member
    The account is an investment account. The register where my transactions (purchases, sales, dividends and interest) were entered is now zero. I have other people investment accounts separately. Even though I no longer have that investment account, my net worth statement still lists that investment account with a balance.
  • Tom Young
    Tom Young SuperUser ✭✭✭✭✭
    What do you see when you "click through" that dollar amount shown on the Net Worth report?  Can you see that nice round $97,000 as a line item?  If the Account has a zero balance the inflows and outflows shown at the bottom should be the same.
    A precautionary file validation and repair
    File > File Operations > Copy... and then File > File Operations > Validate and Repair on the copied file might clear things up.
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