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Best Answer
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Hello @jn16222rn
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like it may need to be deactivated and reactivated. This should give us a better idea of what is going on. I'll leave steps below on how to do so.
First thing I'll recommend is to save a backup to revert back to just in case. You can find how to do so down below.
https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
Next we'll try deactivating all of the accounts. You can do so by following the article listed down below.
https://www.quicken.com/support/deactivate-online-banking-services-quicken-account
Once all the accounts are deactivated go ahead and follow the article here on reconnecting the accounts.
https://www.quicken.com/support/reactivating-deactivated-account
Once you've had a chance to try this let us know how it goes. If you're still having issues we'll see what we can try next.
Thanks,
Quicken Francisco
0
Answers
-
Hello @jn16222rn
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like it may need to be deactivated and reactivated. This should give us a better idea of what is going on. I'll leave steps below on how to do so.
First thing I'll recommend is to save a backup to revert back to just in case. You can find how to do so down below.
https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
Next we'll try deactivating all of the accounts. You can do so by following the article listed down below.
https://www.quicken.com/support/deactivate-online-banking-services-quicken-account
Once all the accounts are deactivated go ahead and follow the article here on reconnecting the accounts.
https://www.quicken.com/support/reactivating-deactivated-account
Once you've had a chance to try this let us know how it goes. If you're still having issues we'll see what we can try next.
Thanks,
Quicken Francisco
0