Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO
Investment Account (Alight 401k) deletes securities when updating and replaces with cash
I am a new user and trying out Quicken before I buy it. The version I have is for Windows. The issue I am encountering is that I have successfully set up 2 Alight 401k accounts for automatic updates. It sets up just fine and shows everything perfectly from Alight - which is a mix of, essentially, 4 securities. However, when I auto update, Quicken zero's out the securities and replaces it with an odd amount of cash (I have no cash on Alight). The securities on Quicken are totally gone, just cash. [Removed - Solication] updates these accounts just fine, btw. Additionally, if I delete the accounts and re-add, it shows just fine again, until it auto updates and then it reverts to the same issue. Any thoughts? Is this a known issue or is there something I may be doing wrong?