Disappearing Transactions

Answers
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Hi @HollyL,
I would suggest that you try/do two things:
1) if you are using Quicken mobile or Quicken on the Web, this has caused some users to have issues with data disappearing, so I would suggest that you turn off Sync as follows:- Go to "Edit" > "Preferences" > "Mobile and Web";
- In the Right hand box > change the Sync button to OFF.
Let me know how this goes.
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
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Now my one step update won't work?0
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What happens when you attempt a one step update? Also - what was the result of the above 2 items I suggested?
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
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Re:Ver 36.38. Turned off syncing as suggested above. No luck. My confusion is that when I enter a transaction in the register, sometimes it shows; other times it does not, but when I do a search for it, it comes up.0
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Hi @19rcs43
Okay, that sounds like there is an issue with your register settings, such that it is not sorting with the most recent transactions at the bottom.
To fix that:
1) Open the register and click on the little "Gear" icon in the upper right;
2) Select "Sorting Options - and you'll see this:
3) You should select either of the two settings circled. I prefer "by Date".
4) After this change is made, you may just need to click on the little blue arrow at the top of the Date column to get the most recent date at the bottom of the register.
Let me know how that goes.
Frankx
Quicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -1 -
Frankx - Thank you for the solutions. Clicked on "By Date", & all seems in order now. Again, thanks. A bit early, but Happy Holidays.0