Hello @Barry Chesler
you for reaching out on the community and telling us about your issue. I do
apologize for the issue you're having. Could we get some more information about the issue. What FI are you having issue with? How long has this been going on? Do you know which connection method you're using as well. To start off here one thing we can attempt as well is to see if we might be able to troubleshooting with the ol - 221 article. I'll leave it down below.
Once you get a chance let us know more details. From there we'll take a look and see what we're able to find out.