Capital One Credit Card web express reporting CC-501 error as of 3/25/2021

leishirsute

Capital One transaction downloads have been working fine up to last night.

This morning Quicken reports a CC-501 error when trying to download.

Hopefully, this is temporary.

leishirsute

I exited Quicken, restarted and retried C1 account by itself and it worked.

SO I retried OSU, and it did all accounts without error and skipped C1 download even though it was selected.

SO I tried C1 by itself and it doesn't give an error but also doesn't download or update the download time on the account in Quicken.

I exited Quicken, restarted, retried OSU.  All acounts download except C1 and no error is given.

I retried C1 download by itself, CC-501 is back.

The FDS channel connection provides more meaningful status of web express account downloads than the QCS.

Looks like C1 is having problems with Quicken.

Rick56

Not just Capital One. I am seeing this with Navy Federal Credit Union as well.

leishirsute

This problem may not be fully resolved:

https://community.quicken.com/discussion/7889057/updated-2-23-21-one-step-update-delays-followed-by-cc-501-error#latest

leishirsute

As a trial, I switched back to FDS, and the C1 download completed without an error.

So I switched back to QCS, and retried and download completed without a problem.

I exited Quicken, restsarted and retried OSU with QCS.  DOwnload completed without errors.

So it is doubtful it had anything to do with FDS or QCS, but the problem is resolved.