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Quicken Starter Edition on Windows 10 running slow and not responding

I am running the current version of Quicken Starter Edition on Windows 10 and in the past week it has started running very slow and even says not responding. It is taking me over 30 minutes just to reconcile my account. Every time I click on a check or deposit there is a little blue wheel that just spins and it says it is off line. I have activity from 2006 (53386 transactions) in my file. Is there anyway to delete old activity with out have to delete one item at a time?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @BLayden,

    Thank you for reaching out to the Community with your question.

    You can select and delete multiple transactions at once by selecting the first transaction you wish to delete, then hold Shift on your keyboard, and select the last transaction you wish to delete. Doing so will select all the transactions in between the first and last transaction selected which you can then right-click the highlighted transactions and select Delete.

    However, please keep in mind that this will change your account balance for which you will likely need to add an adjustment or adjust the opening balance yourself.

    Alternatively, if you wish to simply shrink your data file without making extra adjustments, please follow the steps below.
    1. Navigate to the File menu
    2. Select File Operations
    3. Copy...
    4. Enter the desired date range you wish to move forward with and click OK
    5. Wait for the copy procedure to complete
    6. Select New Copy and click OK                                                                              

    I hope this helps!
    -Quicken Anja
  • BLayden
    BLayden Member
    Thank you for the information. Just to be clear the new file will contain the current information I want to use or the the old information I want to shrink? For example I have information from 2006. So I want to keep 2016 to current date that is the date range I use?
  • Quicken Anja
    Quicken Anja Moderator mod
    edited March 31
    BLayden said:
    Thank you for the information. Just to be clear the new file will contain the current information I want to use or the the old information I want to shrink? For example I have information from 2006. So I want to keep 2016 to current date that is the date range I use?
    Yes, when creating the copied file, the date range you select is the date range that will be copied over into the new file. Anything outside of that date range will be left out of the copied file but will remain in the original file.

    I hope this clarifies things for you!
    -Quicken Anja
  • BLayden
    BLayden Member
    Thank you so much for your help.
    Have a great day.
  • Quicken Anja
    Quicken Anja Moderator mod
    Absolutely! You're welcome, glad I could help. :)
    -Quicken Anja
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