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Quicken crashes when I try to update the Zillow function

I have 20 rentals. I have to manually update and after 2 or 3 quicken crashes every time. I validated the file. I also tried to do two line display and Quicken crashed in the Zillow mode.
Rich Beckman

Answers

  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @471701

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. How long has this been happening? Did this start happening after a more recent patch? One thing we can attempt is a Mondo patch to see if we're able to get some of the functionality working better. I'll leave steps below on how to do so.

    https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product

    Once you've had a chance let us know if you're able to process without crashing. If you still are we'll see what we can try next.

    Thanks,

    Quicken Francisco


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