quicken app disappeared on my windows pc after windows udate

I cannot find my application on Windows. it disappeared after an updating windows.

Answers

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Do a Window's search for QW.EXE.  That's the program file.
    And, it's possible that for some reason, only the shortcut to the program has disappeared and the program itself.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @sudburybob

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. That is quite odd. It sounds like the exe is not anywhere on the computer. It would be worth to check to see if we're able to potentially find it by going into the default installation directory. You should be able to find the Quicken folder by going to C:\Program Files (x86)\Quicken 

    If you are able to find the folder try launching Quicken by going clicking on the qw application.

    Let us know if you're able to find Quicken from here. If not we'll look to see what else we can find out.

    Thanks,

    Quicken Francisco


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