quicken app disappeared on my windows pc after windows udate

sudburybob

I cannot find my application on Windows. it disappeared after an updating windows.

NotACPA

Do a Window's search for QW.EXE.  That's the program file.

And, it's possible that for some reason, only the shortcut to the program has disappeared and the program itself.

Quicken Francisco

Hello @sudburybob

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. That is quite odd. It sounds like the exe is not anywhere on the computer. It would be worth to check to see if we're able to potentially find it by going into the default installation directory. You should be able to find the Quicken folder by going to C:\Program Files (x86)\Quicken 

If you are able to find the folder try launching Quicken by going clicking on the qw application.

Let us know if you're able to find Quicken from here. If not we'll look to see what else we can find out.

Thanks,

Quicken Francisco

[email protected]

I have same problem of App disappearing from my Windows PC. There seems to have been a complete uninstall - the app itself, icon, and applicable files. Can't find them anywhere. This just happened this morning - Nov. 8, 2021. Any explanation?

UKR

Something appears to have gone wrong while Quicken installed the latest software updates. Did you notice any error messages during the installation process?

To reinstall Quicken please download the (US or Canadian, as applicable) Mondo Patch File from this webpage: https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product