CC 502 error with Home Trust Bank of North Carolina

This discussion was created from comments split from: I am getting the cc 501 error.


  • vicbullard
    vicbullard Member ✭✭
    Still getting the CC 502 error with Home Trust Bank of North Carolina. Its been 9 DAYS since I have been able to download web express transactions. Already tried the chat help but they could not fix anything. Answer he gave was..wait 48 hours. Jesus!
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    edited April 2021
    Hello @vicbullard

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

    At this time I would recommend contacting support directly by phone for advanced troubleshooting steps. 

    The Quicken Support phone number is 650-250-1900.  Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.  To see current wait times, click here.

    Thank you, 

     -Quicken Tyka