Bill Manager

I can no longer set up a new payee for check pay. I entered the information through the various methods outline in the instructions, but it does not appear. A (secondary, but could be related)issue is that none of my existing Check P :# ay payees appear in the check number drop down window. Only the Quick Pay payees show. Called Q support, but I get cut off with a recorded announcement that they can not forward my call at this time. Call again later. Any help would be greatly appreciated.

Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭
    When contacting  Quicken Support please note the posted hours of operation
    Unfortunately, chat or phone support are not available round the clock.
    I'll see if I can get a Community Moderator to contact you.
  • RWHarris
    RWHarris Member
    Thanks for your response; but my attempts were during their posted hours of operation. I did however find another number posted on the internet and was able to make contact. I think she helped me resolve my problem by having me to revalidate my account. Won't know until next week when I get the trial deposits. Could not explain why this was necessary, as I have used check pay many times in the past without an issue until now. We shall see. Thanks for reaching out..
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